At Imovis Magazine, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your LegFix™, please review the following return guidelines.

1. Eligibility for Returns

To be eligible for a return, the product must:

• Be unused, in its original condition, and in the original packaging.
• Be returned within 30 days of delivery.

2. Return Process

To initiate a return:

• Contact our customer service team at [email protected] with your order number and reason for return.
• Once your return is approved, we will provide instructions on how to send the item back.

3. Shipping Costs

The customer is responsible for return shipping costs unless the product is defective or the wrong item was received. In these cases, we will cover the shipping expenses.

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

5. Exchanges

If you need to exchange your LegFix™ for a different size or due to a defect, please contact us. Exchanges are subject to stock availability.

6. Non-Returnable Items

Certain items cannot be returned:

• Items purchased on clearance or sale.
• Digital products, such as e-books or downloadable content.

7. Damaged or Defective Items

If your product arrives damaged or defective, contact us immediately at [email protected] with a description of the issue and pictures if applicable. We will work with you to resolve the problem, either through replacement or refund.

8. Contact Information

If you have any questions or need assistance with your return, please reach out to us at [email protected].